Circulation Services the Hannon Library

Know Before You Borrow

We at Hannon Library want to make sure you have the maximum amount of time for library items, while minimizing overdue fines, and ensuring equitable access for other users. Please return library items on time.

  • A photo ID is required to check out or pick up library items.

  • Different types of items circulate differently depending the item, and your library status.

  • All users who have borrowing privileges have access to manage your library account online.

  • All items are associated with overdue fines if not returned on time.

  • Notifications are sent via email. If you do not use or have access to email, you are still responsible for returning library items on time.

  • Items that are eligible for renewals will be renewed automatically, 4 days before they are due. You will not receive a Due Date Change notice for automatic renewals.

  • You will receive a courtesy notice 4 days before the item is due. If you still need an item, you may be able to check it out, or request it again.

  • SOU students, faculty, and staff overdue, replacement, and other library service charges are transferred to your SOU account daily at 6:00pm.

  • Courtesy borrower overdue, replacement, and other library service charges must be settled at the Circulation desk.

  • Payments at the Circulation desk must be made with cash or check.

  • You have the option to pick up and return SOU owned or Summit items at Hannon Library, Rogue Community College library (including the Medford,Table Rock, or Grants Pass campuses), or any Summit member institution library. If returning to a location other than Hannon Library, the item will remain checked out to you until it is received.

     

Library notifications

Hold Shelf period

Fines, fees and service charges

Billing appeals

Borrowing from Summit

Borrowing from ILL

 

Library Notifications

All library notifications are sent via institutional email, or the email address attached to your SOU Hannon Library account.

  • Loan Receipt: Upon checkout

  • Due Date Change: Recalled items. Items eligible for automatic renewals will not generate a due date change notice.

  • Courtesy: 4 days before the item is due. Not applicable for hourly or other short term loans.

  • Item Due Today: The day the item is due.

  • Long Overdue: When general circulating items are 5 days overdue. Hourly and other short term loans when 3 days overdue.

  • Long Overdue 2: When general circulating items are 15 days overdue.

  • Lost Item Bill: 30 days after item is overdue. Item will be billed for replacement to include the market cost of the item, a non-refundable $15.00 billing service fee, and a $15.00 binding fee (if applicable).

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Hold Shelf Period

If you are unable to pick up your item by the end of the hold shelf period, it will be returned to the shelf, or the owning library.

  • Books: 5 days

  • Audio visual: 3 days

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FINES, FEES, AND SERVICE CHARGES

Overdue

  • SOU owned regular circulating books: $.50/day, per item. Maximum $20.00.

  • SOU owned regular circulating audio-visual: $1.00/day per item. Maximum $14.00.

  • SOU Library Use Only: $2.00/day, per item. Maximum $20.00.

  • Summit books: $.50/day, per item. Maximum $20.00

  • Summit audio-visual: $1.00/day, per item. Maximum $14.00.

  • ILL books: $2.00/day, per item. Maximum $30.00.

  • ILL borrowed audio-visual: $2.00/day, per item. Maximum $20.00.

  • Hourly loans: $3.00/hour, per item. Includes Course Reserves, Laptops, and other hourly loans. Maximum $72.00.

  • Short loans: $2.00/day, per item. Includes Course Reserves, Chromebooks, and day(s) loans. Maximum $30.00.

  • Electronic peripherals/accessories: $1.00/hour, per item. Maximum $10.00.

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Recalled Items

  • All items: $2.00/day, per item. Maximum $30.00.

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Replacement (general)

  • SOU owned books: varies and determined at the time of billing. The replacement cost of an item is determined by the current market cost.

  • SOU owned feature films: $25.00

  • SOU owned instructional films: varies and determined at time of assessment.

  • Course Reserves/TextShare: varies and is determined at the time of assessment.

  • Summit books and audio-visual: $90.00

  • ILL books and audio-visual: varies and is determined by lending library.

  • Government Documents: $10.00 + $.25/page.

  • Damaged items: $20.00 if the item can be repaired. If cannot be repaired, cost varies and determined at time of assessment.

  • Binding fee: $15.00. Binding fees are applied to paperback replacements.

  • Billing service charge: $15.00, non-refundable

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Replacement (technology & equipment)

  • Laptops: $1,000.00

  • Laptop charger: $40.00

  • Chromebooks: $250.00

  • Chromebook charger: $40.00

  • Portable projectors: $500.00

  • Graphing calculators: $100.00

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ILL Service Fees

  • ILL articles: The library will cover up to $30.00, and any additional costs will be the responsibility of the requester. SOU students get 5 articles per term, free of charge. Additional requests will be referred to a librarian for approval. If not approved, and still wanted, then $2.00 per article.

  • ILL books: The library will cover up to $30.00, and any additional costs will be the responsibility of the requester.

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Faxes & Headsets

  • Fax: $1.00/page. Outgoing faxes only.

  • Headsets: $2.00/set.

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Government Documents

  • Government Document photocopies, sent by mail: $10.00 + $.25 per side.

  • Government Document photocopies sent by fax: $10.00 + $3.00 per side.

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Printing & Copying

SOU print/copy services are managed by campus IT. For "library lab" charges, contact the IT helpdesk. Members of the public have access to a coin operated black & white copier, and printing.

  • Print - Black & White: $.05/side

  • Print - Color: $.25/side

  • Copy - Black & White: $.08/side

  • Copy - Color: $.30/side.

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Billing Appeals

We understand that there are extenuating circumstances that can prevent you from returning items on time. The sooner we hear from you, the sooner we can work with you and resolve the late return of items and avoid overdue charges or other fees. We will also assume responsibility for mistakes made on our part.

If you believe you were charged a fine or fee in error, or if you have a unique situation that made it difficult for you to return items on time, you may submit a Billing Appeal at the Circulation desk, or by email to librarycirc@sou.edu.

The following reasons are generally not regarded as valid for cancelling or reducing charges:

  • Forgetting or not knowing the due dates, amounts of fines, or library borrowing policies. You can check your library account online, call the Circulation desk 541-552-6860, or email librarycirc@sou.edu.

  • Disagreeing with the fee structure or library borrowing policies.

  • Loaning items to a third party.

  • Being too busy or out of town.

  • You needed the item longer than the loan period.

  • Not receiving or reading library notices that are sent via email.

  • Transportation problems.

  • Financial problems.

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Borrowing from Summit

  • There is no limit to the number of Summit requests; however, please do not request more items than you can use in the loan period.

  • Items my be picked up and returned at Hannon Library, or Rogue Community College. Please be sure to pick up the items you request after you receive a pick up notice.

  • If you no longer need a requested item, you may cancel the request by logging into your library account, or contacting the Circulation Desk.

  • Summit book/AV arrival time = 2-5 days

  • Summit book loan period = 6 weeks; no renewals

  • Summit book hold shelf period = 6 days; no extensions

  • Summit A/V loan period = 6 days; no renewals

  • Summit A/V hold shelf period = 3 days, no extensions

  • Overdue fines are $.50 per day, per item, maximum $20.00

  • Items are billed for replacement after 30 days overdue.

  • Replacement cost for lost or damaged items = $90.00; Non-refundable if billed for replacement and returned after the end of the fiscal year (6/30/20xx).

  • If you need a Summit item longer than the allotted loan period, return the item on time and place a new request. You are able to track the progress of your requests and loans by logging into your library account.

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Borrowing from Interlibrary Loan

  • Undergraduate students are limited to 5 articles per term. Additional article requests will be referred to a Reference Librarian for approval, or to assist you to find alternate sources.

  • There is no limit to the number of ILL book requests; however, please do not request more items than you can use in the loan period.

  • Items my be picked up and returned at Hannon Library.

  • If you no longer need a requested item, you may cancel the request by logging into your ILL account, or contacting the Resource Sharing & Fulfillment Services unit.

  • Articles and book chapters are sent electronically via email with information for how to access it, or view it from your ILL account.

  • ILL book arrival time = 3 days to 3 weeks depending on where is is coming from.

  • ILL article arrival time = 1-3 days, depending on other library holdings.

  • Loan periods vary - due dates are set by lending libraries but we will do the best we can to get you the maximum loan period possible; no renewals

  • ILL hold shelf period = 6 days, no extensions

  • Overdue fines are $2.00 per day, per item, maximum $30.00.

  • Items are billed for replacement after 30 days overdue. Replacement costs are determined by the lending library.

  • Items that have been billed for replacement will be credited the cost of replacement, but will be assessed a non-refundable billing service charge of $15.00.

  • If you need an ILL item longer than the allotted loan period, return the item on time and place a new request. You are able to track the progress of your requests and loans by logging into your ILL account.

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