Interlibrary Loan Services
Interlibrary Loan (ILL) provides articles from journals not owned by the Hannon Library, or books unavailable from the Hannon Library or Summit. Other items requested through ILL include videos, dissertations, government documents, and reels of microfilm. ILL is a cooperative effort among libraries to share resources, and we borrow from and lend to libraries all over the world.


Who Can Request

ILL service is available only to current SOU students, staff, and faculty for class-related material. Public libraries can provide ILL services for other patrons and other types of requests.

How to Request



Paper forms are also available at the Reference Desk.

Some databases (such as FirstSearch & EbscoHost) allow you to send us ILL requests directly from their citation page - ask at the Reference Desk if you need assistance with these. The web forms send you an automated email copy of your form so you can track your requests.



Faculty and Staff

Arrival Time

Most items arrive within one week, although articles often arrive much sooner. Books can arrive within 3 days to 3 weeks, depending on how far away the lending library is. Some items are more difficult to get and we must ask many libraries before finding a supplier, so please allow as much time as possible to obtain your material.

Notification and Pick-Up

The ILL office contacts you by phone or email when your ILL book or article arrives or if your request cannot be filled. Please provide your current email address so you don't miss a notice. Your request does not show up on your library patron record while it is being processed by other libraries.

Contact the ILL office with any questions about the status of your ILL request at 552-6823 or

Pick-up books and article copies at the Circulation Desk. Electronic articles are posted to the web (see note below).

Check-Out Period

Due dates for ILL books are set by the lending library, and can vary from several days to several weeks. You should not plan on having an ILL book for extended periods.


ILL books may be renewed for one 7-day extension only by contacting the ILL office at 552-6823 or (Some exceptions apply.) You must request a renewal on or before the original due date. If you need the book for a longer renewal, contact the ILL office to see if the lender will grant the request.


Overdue fines are $2 per day, for all patrons, including faculty. Since we rely on other libraries to continue supplying our requests, we need to return their books on time. Keeping a good reputation with lenders means we can continue to borrow books for all our patrons. The fees for lost books depend on the lending library charges and billing fees, in addition to our own overdue fines and billing fees.

Electronic Article Delivery

The majority of ILL articles are received electronically and delivered to you via E-ILL. These articles are posted to a secure website and you are sent an automated email explaining how to retreive them. These emails include:

    1. the URL for the website,
    2. the email address you use to log in, and
    3. a pin number used as a password.

The articles are posted as graphics files in Adobe Acrobat, and the file size can be quite large. If you have a slow computer connection at home, you may have trouble opening these. If so, try the computers in the campus computer labs, which have fast connection speeds to the Internet. If your article is missing any pages, please contact the ILL office.

Direct inquiries to Anna Beauchamp, ILL Coordinator.